FAQ
Frequently Asked Questions
What is Online Cyber?
Online cyber is a platform that was created to assist all the 47 counties in Kenya access cyber services online at the comfort of their homes or office.
What services do you offer?
We offer all the services that can be available in a Huduma Centre across the country. Some of the services include,
KRA - Kenya Revenue Authority
We register new KRA PINs.
Retrive lost KRA PINs
File all types of returns
Troubleshoot and consult in all tax services
NHIF - National Health Insurance Fund
Register new members for NHIF
Retrieve lost NHIF member numbers
Submit byproducts
Change outpatient facilities.
Consultancy services
NSSF - National Social Security Fund
Register new members
Check NSSF statements
Retrive lost NSSF cards
Consultancy services
BRS - Business Registration Services
Register new Business
Register new Companies
Change Companies particulars
Retrieve C12, BOF1, CR2, CR8 and other documents.
Consultancy services
TSC - Teachers Service Commission
Register New Teachers
Check the TSC registration status.
TSC Email (mwalimu.go.ke)
TPAD2 Services
and many more other services
How do i make payments?
We have a lipa na Mpesa paybill and active airtel money number that access all payments in real time.
Mpesa > Lipa na MPESA> Buy goods > 5153489
Airtel > *222# > Send money > 0750500044
How does Online Cyber work?
Online Cyber has simple steps that make it one of the best online services in Kenya at the moment.
The following is a breakdown of how it works;
Select the service you wish to apply.
Fill the form
Submit and wait for 2 - 3 minutes.
Receive your completed work via whatsapp or email.
Will you keep/retain my data?
No, we do strictly do not retain or rather keep your personal data whatsoever. We follow the country's privacy and data protection policy as stipulated here
Do you have a physical Cyber?
Yes, we have a physical cyber which is where all online cybers are rendered. Our headquaters is at Makuyu. See our location here
Are the Services affordable?
YES, our services are not only affordable but also our platform is user friendly.
Can you assist in Jumia Order Placements?
YES, we are Official Jumia Consultants via Jforce and you can order items with us and have them delivered at your doorstep.
Are you Hiring?
If we have a vacancy we always use the website banner to advertise for available positions in our business. Canvasing will lead to automatic disqualification.
Is your website secure?
Our website uses an uptodate SSL and also we use secure forms to fill in the data.
How do i choose the services?
Simply locate the service that you want to apply and fill in the form, make payment and submit.
How do I make a payment for your services?
We have a lipa na Mpesa Till Number that accepts money from both Airtel and Mpesa wallets
Filing Returns?
We file nill returns, if you have income we also file the returns at an affordable price.
We also file;
Monthly Rental Income (MRI)
Turnover Tax (TOT)
Value Added Tax (VAT)
Withholing Tax (WT)
Penalty payments etc
Police Clearance application
We apply good conduct for you and send the receipts and fingerprint capture form, then reffer you to the nearest Huduma Centre or DCI Offices for fingerprint capturing.
Police Clearance Download
We gat you, we get the printable pdf good conduct easily for you.
KUCCPS Application
We apply for you a KUCCPS application for Degree, Diploma or Certificate programme
KUCCPS Results
With a click of a button we check the results of KUCCPS placement for you and if you need to a revision we have you covered
HELB Application
How do i change ecitizen phone number?
We save you the hustle and change the phone number for you within 5 minutes at Ksh. 500/= Call us on 0795055507
Which email did i use to register my KRA PIN?
We save you the hustle and send you the email you used to register for KRA Pin within 2 minutes at Ksh. 50/= Call us on 0795055507
I need receipt books, delievery, invoices etc
We design and print receipt book at an affordable cost. Call us on 0795055507
Windows installation, antivirus and MS Office setup
We install and update the Operating System on your machines easily. Call us on 0795055507
Whatsapp Ban
We unban your whatsapp within minutes at a fee of Ksh. 100/= Call us on 0795055507
Convert documents to JPG, PDF, PNG, Compress or Extract Pages
We assist you to convert your documents to various formats eg. JPG, PNG, PDF, Remove pages, Merge documents etc. Call us on 0795055507 and have it done within minutes
RIM Papers?
We supply RIM Papers at an affordable price, We ship directly to you country wide.
Jumia www.jumia.co.ke
Being Jumia Sales Consultant under the JForce team we order items on your behalf and have them delivered to you. Login to www.jumia.co.ke screenshort the item you need, send us the image or link, we shall proceed from there.
How to apply the new generation number plates?
We apply the new generation number plates at a cost of Ksh. 400/= Motorvehicle eg. KZZ 123 are charged 3,750/= KZZ 123A Charged 3,050/= while motorcycles are charged 1,550/= exclusive of the application fee.
Requirements
Scanned copy of Original logbook or a clear photo
A clear photo of the number plate(s)
Click www.onlinecyber.co.ke or call us on 0795055507
Motor Vehicle Transfer
If you wish to transfer the ownership of your motorvehicle or motorcycle. We transfer at a cost of Ksh. 500/=
Click www.onlinecyber.co.ke or call us on 0795055507
Cyber Kenya
Click www.onlinecyber.co.ke or call us on 0795055507
Cyber Services
Click www.onlinecyber.co.ke or call us on 0795055507
yes, you can access our services at www.onlinecyber.co.ke or call us on 0795055507
Ecitizen
Some of our services are rendered from Ecitizen portal then delivered to you via a Portable Document Format (PDF).
This is in the move to reduce the cutting of trees hence promoting a paperless/polutantless future. Thanks to you by using this service we are together moving ahead.
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